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Policies

Our commitments.

Four areas. One standard. Every process at SIPA is governed by a clear, documented policy — built around quality, responsibility, and trust.

01 / 04

Zero tolerance for deviation

Quality

Our quality charter governs every stage of production — from raw material qualification to final print inspection. Every press run is measured, documented, and signed off against client technical datasheets.

  • Documented pre-press proofing on every new job
  • Continuous in-line colour measurement
  • Final inspection against client-approved sample
  • Non-conformance tracking and corrective action protocol
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02 / 04

Production with conscience

Environment

We operate with a structured commitment to reducing the environmental impact of offset printing — from how we source materials to how we manage waste streams at the end of every production run.

  • Responsible procurement of FSC-certified substrates where available
  • Solvent and wash-up waste contained and disposed via licensed channels
  • Ink usage optimised through closed-loop colour management
  • Progressive reduction targets on energy consumption per unit produced
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03 / 04

People and community first

CSR

Corporate responsibility at SIPA is not a policy document — it is how we operate daily. Ethical employment, staff development, and active participation in the local Boudouaou community are non-negotiable.

  • Formal employment contracts for all production and administrative staff
  • Annual training hours per employee tracked and reported
  • Local supplier preference in procurement decisions
  • Health and safety audits conducted on a quarterly basis
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04 / 04

Every order tracked to delivery

Logistic

From the moment a job enters production, a single account manager takes full ownership of its progress. Daily updates, proactive communication, and documented handover at every stage.

  • Dedicated account manager assigned per client
  • Daily order-status report shared with the client
  • Packaging integrity verified before dispatch
  • On-time delivery performance tracked and reviewed monthly
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